Customer reviews of HKO Vehicles Ltd

By Daniel on 23 December 2024 | Verified purchase

I’ve had my Mercedes A-Class for a few weeks now, and I’m absolutely blown away by it. From the moment I laid eyes on the car, it looked perfect and ticked every box I had in mind, from the sleek design to the excellent condition. However, what has impressed me the most is the driving experience. The car is incredibly smooth, responsive, and offers a level of comfort and performance that’s unmatched compared to other cars I’ve owned in the past. Whether I’m driving through the city or taking longer trips, the Mercedes A-Class delivers an enjoyable experience every time. HKO Vehicles made the entire process so easy and hassle-free, and I couldn’t be happier with my decision. It’s clear that they take great care in selecting quality vehicles, and it shows in how well this car performs. I highly recommend them if you’re looking for a dealership that provides both great cars and excellent customer service!

Reply from HKO Vehicles Ltd on 23/12/24

Hi Daniel, Wow, thank you for such an amazing review! We’re thrilled to hear you’re absolutely loving your Mercedes A-Class! It sounds like it’s been the perfect fit for you, and we’re glad it’s delivering that smooth, enjoyable driving experience. We take pride in selecting quality vehicles and making the buying process as easy as possible, so your kind words really mean a lot to us. If you ever have questions, don’t hesitate to reach out. Thanks for the recommendation, and happy driving!

By David on 23 December 2024 | Verified purchase

A huge thank you to everyone at HKO Vehicles for making the purchase of my Mercedes so easy. The staff at the dealership were transparent and honest throughout the process, and since the day I collected the car, it hasn’t missed a beat. I couldn't be happier with the experience!

Reply from HKO Vehicles Ltd on 23/12/24

Hi David, Thanks a ton for your kind words! We’re so happy to hear that your experience with us at HKO Vehicles was smooth and that you’re loving your Mercedes. It’s awesome to know our team’s transparency and honesty made a difference for you. If you ever need anything, we’re here! Enjoy the drive!

By THEKKEN on 23 December 2024 | Verified purchase

My online search led me to HKO Vehicles, which had a great selection of cars. The one that caught my eye was a Nissan X-Trail, and with all the features I was looking for plus low mileage, it was an easy decision. Throughout the entire process, everyone at the dealership was incredibly helpful and friendly, making it a truly enjoyable experience. Highly recommended!

Reply from HKO Vehicles Ltd on 23/12/24

Hello Thekken, Thanks so much for the awesome review! We're really glad your online search brought you to us here at HKO Vehicles and that you found the perfect Nissan X-Trail. It’s great to hear that our team made the process enjoyable and that you felt well taken care of. Your recommendation means a lot to us! If you ever need anything else or just want to chat about your new ride, feel free to drop by. Happy driving!

By Kelly on 23 December 2024 | Verified purchase

My first experience with HKO Vehicles was smooth from start to finish. I found a Nissan Qashqai in fantastic condition and decided to reach out. Andy, who I spoke with, was incredibly helpful and talked me through all the details of the car. He even sent a thorough walk-around video, which helped me make an informed decision. I loved how the car looked and chose to have it delivered. It arrived on time, and they kept me updated throughout the process, making everything go smoothly.

Reply from HKO Vehicles Ltd on 23/12/24

Hi Kelly, Thank you so much for your lovely review! We're delighted to hear that your experience with us at HKO Vehicles was smooth from start to finish. It’s fantastic that Andy could assist you and provide that helpful walk-around video—communication is key, and we’re glad it made your decision easier! We’re also thrilled that your Nissan Qashqai arrived on time and that you felt informed throughout the process. Your satisfaction means everything to us! If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new car, and safe travels!

By CAROL on 23 December 2024 | Verified purchase

⭐⭐⭐⭐⭐

Reply from HKO Vehicles Ltd on 23/12/24

Hi Carol, Thank you for the five-star review! We’re thrilled to see your rating and appreciate your support. If you have any questions, feel free to reach out. We’re here to help, and we look forward to serving you again in the future!

By Will on 23 December 2024 | Verified purchase

I recently visited HKO for the first time, and Andy made the process of buying my VW Polo incredibly easy. From the moment I walked in, everything was straightforward and hassle-free, which made the whole experience so much more enjoyable. Andy was attentive, professional, and went above and beyond to make sure I was happy with my purchase. I absolutely love my new motor ; it’s exactly what I was looking for. I wouldn’t hesitate to go back to HKO in the future, and I highly recommend them to anyone in search of a quality car and a smooth buying process. Thank you, Andy, and the team for such a positive experience

Reply from HKO Vehicles Ltd on 23/12/24

Hi Will, Thank you for your fantastic review! We’re so glad to hear that your first visit to HKO was a positive one and that Andy made the process of buying your VW Polo easy and enjoyable. It’s wonderful to know that his attentiveness and professionalism made a difference for you. We will make sure to pass on your kind words to him - He will be thrilled. We appreciate your recommendation and look forward to helping you again in the future! Enjoy every moment with your new car!

By William on 23 December 2024 | Verified purchase

I am so happy I purchased my new Ford Focus from HKO Vehicles! Andy truly showed me how important his customers are to him. In the past, when I've bought cars from other dealerships, the initial sale felt positive, but I often struggled to get support for any questions or concerns afterward. However, when I encountered a minor issue with my car, Andy was incredibly understanding. He told me to bring the car back so he could fix it and even provided me with a courtesy car, which I greatly appreciated. The customer service from Andy was first class, and I wouldn’t hesitate to buy from him again. Highly recommended!

Reply from HKO Vehicles Ltd on 23/12/24

Hi William, Thank you so much for your amazing review! We’re thrilled to hear how happy you are with your new Ford Focus and that Andy provided you with such outstanding support. We believe in building lasting relationships with our customers, and it’s wonderful to know that Andy went above and beyond to assist you, even after the sale. Your recommendation means a lot to us, and we can’t wait to welcome you back for your next car! Enjoy your Ford Focus!

By Louise on 23 December 2024 | Verified purchase

I am over the moon with my new Nissan Qashqai from HKO Vehicles! I had the pleasure of dealing with Andy, who was phenomenal throughout the process. He quickly arranged a test drive for me and was incredibly knowledgeable, answering all my questions with ease. The test drive sealed the deal; the car was everything I wanted and more. The paperwork was sorted out efficiently, and I was able to drive it home in no time. I highly recommend HKO Vehicles for anyone looking for a great car-buying experience!

Reply from HKO Vehicles Ltd on 23/12/24

Hi Louise, Thank you so much for your wonderful review! We’re thrilled to hear that you’re over the moon with your new Nissan Qashqai! Andy will be delighted to know that he made such a positive impact on your experience. We always aim to provide efficient service and ensure our customers feel informed and confident throughout the process. Your recommendation means a lot to us, and we can’t wait to help you again in the future. Enjoy your new ride!

By Mike on 23 December 2024 | Verified purchase

Me and my partner are very happy with our Vauxhall that we purchased from HKO. We've already taken it on a big run down to Grimsby for a family holiday, so we have added plenty of miles to the clock.

Reply from HKO Vehicles Ltd on 23/12/24

Hi Mike, Thank you for your fantastic feedback! We’re thrilled to hear that you and your partner are very happy with your Vauxhall. . Your satisfaction is our top priority, and we’re here to help whenever you need. Enjoy your Vauxhall, and we look forward to seeing you again!

By Steven H on 23 December 2024 | Verified purchase

I'm getting on fine with the vehicle it's exactly what I was looking for. HKO we're great, and even though the guy was busy he made sure when he dealt with us it wasn't rushed at all. Great service all around.

Reply from HKO Vehicles Ltd on 23/12/24

Hello Steven, Thank you for your wonderful feedback! We’re thrilled to hear that your vehicle is exactly what you were looking for and that you had a positive experience with us. Your satisfaction is our top priority, and we’re glad we could provide you with great service all around. Enjoy your new vehicle, and we look forward to serving you again in the future!