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Customer reviews of HKO Vehicles Ltd

At HKO Vehicles Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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HKO Vehicles Ltd

HKO Vehicles Ltd
5
4.7

All 115 customer reviews

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  • 5

    Simply the best

    By Joanne G on 23 December 2024 | Verified purchase

    As Tina Turner would say, the service from HKO Vehicles in Congleton was simply the best. From the moment I walked through the doors of the dealership, I was made to feel very welcome by Andy, their salesman. Andy's expertise really stood out, and he was able to answer all of my questions thoroughly and clearly. The communication between myself and Andy was second to none. He gave me all the information I needed to know about the car so that I could make an informative decision. My Nissan Qashqai has been perfect since making the purchase, and I have no complaints at all about anything. I did not score this company a 5 because I feel there is always room for improvement no matter what you do, but to be fair, they honestly could not have done anything else for me.

    Reply from HKO Vehicles Ltd on 23/12/24

    Wow, thank you Joanne. We’re delighted to hear that you had such a positive experience at HKO Vehicles in Congleton. It’s great to know that Andy was able to make you feel welcome and provide all the information and answers you needed. We’re committed to excellent communication and ensuring our customers can make informed decisions with ease. We appreciate your honest feedback and the high praise for our service. Your satisfaction with your Nissan Qashqai and the service you received is our top priority, and while we’re always striving for perfection, it’s wonderful to know we hit the mark with you. Thanks for choosing us, and if there’s ever anything more we can do for you, don’t hesitate to reach out. Happy motoring! 😊


  • 5

    No hard selling 🚫

    By Gulan V on 23 December 2024 | Verified purchase

    It was such a refreshing change to go to a dealership that did not use any of the hard sales tactics and gave me all the time I needed to decide what I wanted to do. I ended up buying my Nissan Qashqai from them because of their laid-back attitude, and I'm really happy with the choice I made. It is a lovely car, and it drives like a beast. 

    Reply from HKO Vehicles Ltd on 23/12/24

    Hi Gulan, We’re over the moon to hear that you found our no-pressure approach refreshing and that it helped you make the decision to purchase your Nissan Qashqai at your own pace. It’s awesome to know that you’re loving your new ride. We always strive to create a relaxed and comfortable environment for our customers, and your feedback is the cherry on top! Drive safe and Enjoy the journey in your lovely new car! 😊🚘


  • 5

    Professional dealer.

    By Jinto P on 23 December 2024 | Verified purchase

    Very happy with my new car, it seems to have been very well looked after a well prepped by HKO Vehicles, there doesn't appear to be any problems and I can't criticize the service at all, I was very much looked after!

    Reply from HKO Vehicles Ltd on 23/12/24

    Hello Jinto, We are very pleased to hear that you are happy with your new car and our service. We take pride in our vehicles and our customer care, and we are glad that you felt well looked after. Thank you for choosing HKO Vehicles and for your positive feedback. We hope to serve you again in the future and wish you all the best with your car. 😊


  • 5

    Fantastic

    By Tanya on 23 December 2024 | Verified purchase

    The staff at HKO Vehicles in Congleton went above and beyond for me while purchasing my Audi Q8, the no nonsense approach topped this off for me as you can sometimes read horror stories online with dealerships. Safe to say this was not the outcome with HKO 👍

    Reply from HKO Vehicles Ltd on 23/12/24

    Your glowing review has truly brightened our day at HKO Vehicles! We’re delighted that our straightforward, no-nonsense approach resonated with you during your Audi Q8 purchase. It’s our top priority to provide a transparent and hassle-free experience, steering clear of those all-too-common dealership horror stories. A huge thank you for placing your trust in us and for taking the time to share your journey. Safe travels and enjoy every mile!


  • 5

    5* Service

    By Inderjit S on 23 December 2024 | Verified purchase

    The guys at HKO Vehicles Ltd were all good guys and gave us that 5* service. My Lexus C200 is running good but may be a bit small. Maybe I should upsize already or maybe I just love that new car feeling too much 😂

    Reply from HKO Vehicles Ltd on 23/12/24

    Hello Inderjit, We’re thrilled to hear that you received 5-star service from the team at HKO Vehicles Ltd and that your Lexus C200 is running smoothly! Enjoy the ride, and when you’re ready to explore upsizing options, we’ll be excited to assist you in finding another vehicle that gives you that same great feeling. Happy driving!


  • 5

    Nice surprise!

    By Jennifer L on 23 December 2024 | Verified purchase

    We knew we needed a new car so when we were driving around locally we were starting to look out for anything that might take our fancy. A Nissan Qashqai at HKO Vehicles LTD caught my eye and with it being local to us it seemed meant to be. My husband went to the dealership while I was at work and got everything sorted so I was just surprised with a new car when I got home which was so nice of him!

    Reply from HKO Vehicles Ltd on 23/12/24

    Hello Jennifer, We’re overjoyed to hear that here at HKO Vehicles LTD we could help in providing you with such a wonderful surprise, What a thoughtful surprise to come home to! We’re glad to have been a part of this special moment and hope the Qashqai continues to bring joy to your journeys. Thank you for choosing us and for sharing your experience. We wish you many happy and memorable adventures in your new car!


  • 5

    Nice and friendly

    By Paul J on 23 December 2024 | Verified purchase

    I bought my Renault Clio from HKO Vehicles Ltd and I am so impressed with it. It has a great engine on it and has really surprised me. I have been driving it everyday so far and it has been great, no issues at all. The guys were really nice and friendly. Very happy and impressed all round!

    Reply from HKO Vehicles Ltd on 23/12/24

    Hi Paul, We’re absolutely delighted to hear that your Renault Clio from us here at HKO Vehicles Ltd has exceeded your expectations! IWe’re also thrilled to know that our team’s friendliness and service made a positive impression on you. Your happiness and satisfaction are what we strive for, and it’s great to receive such positive feedback. Thank you for choosing us, and we hope you continue to enjoy every journey in your Clio!


  • 5

    Phenomenal team ⭐

    By Dino V on 23 December 2024 | Verified purchase

    We needed a bigger family car as we have just had a baby boy and HKO Vehicles sorted us out with a Nissan Qashqai which was perfect for what we needed. The guys were just phenomenal, really really good service. There were a few things that came up after the purchase but they just took it straight back in and got it sorted no questions asked! Can't fault them at all.

    Reply from HKO Vehicles Ltd on 23/12/24

    Hi Dino, Thank you so much for your kind words! We’re absolutely delighted to hear that your experience with us was positive and that the Nissan Qashqai is fitting your family’s needs perfectly. Congratulations on the arrival of your baby boy! 🎉 It’s our top priority to ensure that any issues are resolved swiftly and smoothly, so we’re glad we could assist you promptly. Your satisfaction is our greatest reward. We look forward to serving you again in the future and wish you many safe and happy journeys in your new car! 😊


  • 5

    Great experience 😊

    By Amy W on 23 December 2024 | Verified purchase

    I love my Nissan Qashqai! It has been running so well and the guys at HKO Vehicles got it straight back in no questions asked when I told them a warning light had come up. Andy was great to deal with, he sorted everything for me and answered the phone as soon as I called. They weren't pushing the sale on me and were just great all round. Typically someone has crashed into my car just after I had it so I am just waiting to see if the insurance can fix it. If not though, I will definitely go back to HKO as they have the kind of cars I like that are great for someone looking for a bigger family car. Good little dealership.

    Reply from HKO Vehicles Ltd on 23/12/24

    Hello Amy, Thank you so much for your wonderful review! We’re thrilled to hear that your Nissan Qashqai is serving you well and that your experience with us here at HKO Vehicles was a positive one. We understand how frustrating it can be to deal with unexpected incidents, and we’re here to support you every step of the way. Should you need any further assistance or find yourself in the market for another family-friendly vehicle, we look forward to welcoming you back to HKO. Your satisfaction is our top priority, and we’re committed to providing you with the best service possible. Wishing you safe and happy driving!


  • 5

    Worth the trip

    By Catherine N on 23 December 2024 | Verified purchase

    I was looking for a new car for a while and saw a Nissan Qashqai locally but by the time I rang it had already sold. By then though, I had my heart set on a Qashqai so I started looking further afield. I saw one with HKO Vehicles and even though it is far away, with me being from Wales, I decided to go down after visiting family in Manchester. It was definitely worth the trip as I love my Qashqai and the guys at HKO looked after me really well. They sorted out getting it delivered for me with it being quite a way from me. We did have a laugh though about how they would deliver it as they were going to drive it and then get a train back but with where I live they would have been stranded 😂 It is a good job I warned them how remote it was so they knew to deliver it on a truck instead.

    Reply from HKO Vehicles Ltd on 23/12/24

    Hi Catherine, It’s wonderful to hear that her at HKO Vehicles we could provide you with the car you had set your heart on, even with the distance involved. It’s great to know that our team took good care of you and made sure your new car was delivered safely, despite the geographical challenges. Your story gave us a good chuckle, and we appreciate the heads-up you gave about the delivery logistics. Enjoy your Qashqai, and may it take you on many fantastic journeys. Thank you for sharing your experience, and remember, we’re always here to help, no matter how remote!