Customer reviews of HKO Vehicles Ltd

By Charlotte W on 23 December 2024 | Verified purchase

I'm very happy with my Nissan Qashqai; it is a smashing car. Andy was a decent guy, and he did not come across pushy at anytime. What I liked most about Andy, though, was his happy-to-help attitude; nothing was too much trouble for him, and he really did bend over backwards to make sure it was a pleasant experience for me. Should I be generous and score HKO top marks? Why not? I think they certainly deserve it for all of their hard work.

Reply from HKO Vehicles Ltd on 23/12/24

Hello Charlotte, We’re absolutely chuffed that you’re enjoying your Nissan Qashqai and had a great experience with Andy here at HKO Vehicles. It’s brilliant to hear that his genuine, no-pressure style and can-do attitude made all the difference. We’re here to make car buying as smooth as possible. Big thanks for considering us worthy of top marks – that’s the kind of fuel that keeps us going! We’re grateful for your support and look forward to serving you again in the future.😊

By Mr K on 23 December 2024 | Verified purchase

I am absolutely made up with my recent Kia purchase from HKO Performance. The car had a few minor issues initially, but Andy, the representative at HKO Performance, was completely transparent about them. What impressed me the most was that these issues were promptly fixed before I collected the car. The honesty and integrity displayed by Andy truly enhanced my car-buying experience. The service provided was top-notch, and the team’s commitment to ensuring an outstanding level of customer care was evident. I am very happy with my car and the seamless service I received. I would highly recommend HKO Performance to anyone looking for a hassle-free and honest car-buying experience. Keep up the good work guys! 👍

Reply from HKO Vehicles Ltd on 23/12/24

Thank you for choosing HKO Performance for your recent Kia purchase. We’re thrilled to hear that you’re pleased with your new car. Andy’s transparency and commitment to resolving any initial issues promptly truly exemplify our dedication to exceptional customer care. Your recommendation means a lot to us, and we’ll continue striving to provide hassle-free and honest car-buying experiences. Enjoy your new car and if you need anything please do let us know. 😊

By Jinto P on 23 December 2024 | Verified purchase

Very happy with my new car, it seems to have been very well looked after a well prepped by HKO Vehicles, there doesn't appear to be any problems and I can't criticize the service at all, I was very much looked after!

Reply from HKO Vehicles Ltd on 23/12/24

Hello Jinto, We are very pleased to hear that you are happy with your new car and our service. We take pride in our vehicles and our customer care, and we are glad that you felt well looked after. Thank you for choosing HKO Vehicles and for your positive feedback. We hope to serve you again in the future and wish you all the best with your car. 😊

By Tanya on 23 December 2024 | Verified purchase

The staff at HKO Vehicles in Congleton went above and beyond for me while purchasing my Audi Q8, the no nonsense approach topped this off for me as you can sometimes read horror stories online with dealerships. Safe to say this was not the outcome with HKO 👍

Reply from HKO Vehicles Ltd on 23/12/24

Your glowing review has truly brightened our day at HKO Vehicles! We’re delighted that our straightforward, no-nonsense approach resonated with you during your Audi Q8 purchase. It’s our top priority to provide a transparent and hassle-free experience, steering clear of those all-too-common dealership horror stories. A huge thank you for placing your trust in us and for taking the time to share your journey. Safe travels and enjoy every mile!

By Janelle on 23 December 2024 | Verified purchase

5/5 customer service from Andy and the guys over at HKO Vehicles in Congleton - I'm loving my Qashqai and as a result, I'm a very happy customer!! If you're looking for a Qashqai these guys are practically specialists - They've got so many to choose form you'll be spoilt for choice :)

Reply from HKO Vehicles Ltd on 23/12/24

Hello Janelle, Thank you so much for your glowing review! We’re thrilled to hear that you’re loving your Qashqai and that you had a 5-star experience with Andy and the rest of our team at HKO Vehicles in Congleton. We take pride in our customer service and our wide selection of Qashqais, and it’s wonderful to hear that we’ve made you a very happy customer. Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and for recommending us to others. We look forward to serving you again in the future! 😊

By Bradley on 23 December 2024 | Verified purchase

The buying process for my Qashqai at HKO Vehicles in Congleton was fantastic. Andy instilled confidence in me and went above and beyond to make the experience smooth and easy. Couldn't have asked for better service!

Reply from HKO Vehicles Ltd on 23/12/24

Hi Bradley, We’re overjoyed to hear that your experience buying a Qashqai at HKO Vehicles in Congleton was fantastic! It’s wonderful to know that Andy was able to instill confidence in you and make the process smooth and easy. We always aim to go above and beyond for our customers, and it’s great to hear that we hit the mark for you. Thank you for your kind words and for choosing HKO Vehicles. We look forward to continuing to provide you with excellent service in the future! 😊

By Mr G on 23 December 2024 | Verified purchase

This was a spontaneous decision for me! From spotting the car advertised on Autotrader to having it parked in my driveway took just under 24 hours. Reviews played a massive part in my decision-making process, and I must say, the feedback for hko vehicles is spot on. In today's world you can never be too cautious, so I steered clear of dealerships with low ratings and opted for And - He's got loads of really positive feedback. If you're looking for someone trustworthy with a selection of quality cars, you've certainly found him.

Reply from HKO Vehicles Ltd on 23/12/24

Good morning Mr G, Thank you so much for such a fantastic review! We’re thrilled to hear about your positive experience here with us at HKO Vehicles and with Andy. It’s wonderful to know that our positive reviews and Andy’s reputation played a significant role in your decision-making process. We understand the importance of trust when purchasing a car, and we’re glad to hear that we were able to provide that for you. Your feedback is greatly appreciated and will certainly motivate us to continue providing excellent service. Thank you for choosing HKO Vehicles, and we hope to serve you again in the future! 😊

By Chris on 23 December 2024 | Verified purchase

We were in search of a first car for my stepson, and after discovering HKO's extensive selection of Nissan Qashqais, we decided to reach out to them. Andy was fantastic and we were impressed by the wide variety of options available. With so many excellent choices, we found ourselves spoiled for choice, but thanks to Andy's assistance, we made our decision pretty quickly.. The entire sales process was straight forward, and we were in and out of the dealership within the hour. Despite the pouring rain on the day we collected the car, it was immaculately presented. My stepson's been unstoppable ever since, having already covered a number of miles across the country in his new car. A huge thank you to Andy and the entire team for making the entire process enjoyable.

Reply from HKO Vehicles Ltd on 23/12/24

Hi Chris, Thank you so much for your wonderful review! It’s fantastic to know that our wide selection of Nissan Qashqais and Andy’s assistance helped you find the perfect first car for your stepson. It’s great to hear that your stepson is enjoying his new car and exploring the country. Your kind words mean a lot to us, and we’ll be sure to pass them on to Andy and the team. Thank you for choosing HKO, and we look forward to serving you again in the future! 😊

By Sophie R on 23 December 2024 | Verified purchase

Andy was great, friendly, knowledgeable and quick to respond. 5 out of 5!

Reply from HKO Vehicles Ltd on 23/12/24

Hi Sophie, Thank you for your awesome review! We are delighted to hear that you had a great experience with Andy, who was friendly, knowledgeable and quick to respond. He is a valuable member of our team and we are glad he provided you with excellent service. We appreciate your five-star rating and your trust in HKO Vehicles Ltd. We hope you enjoy your new car and we look forward to seeing you again soon. Have a lovely day! 😊

By John D on 23 December 2024 | Verified purchase

Got a Nissan Qashqai for my Mrs and it has been ace. It is a cracking run around car for her. The only problem we had was a bit of an issue with the radio but after getting a spare part for it she is back to blasting out her music. The guys were really sound and we just had a perfect experience.

Reply from HKO Vehicles Ltd on 23/12/24

Hi John, We’re absolutely delighted to hear that the Nissan Qashqai has been a hit with your Mrs. Thank you for acknowledging our team’s efforts; we aim to make every experience with us a perfect one. Your positive feedback is greatly appreciated, and we look forward to serving you again in the future. Drive safe