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Customer reviews of HKO Vehicles Ltd

At HKO Vehicles Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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HKO Vehicles Ltd

HKO Vehicles Ltd
5
4.7

All 68 customer reviews

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  • 5

    Took a risk and it paid off big time!

    By Quratulain H on 11 July 2024 | Verified purchase

    I dealt with Andrew and HKO Vehicles on behalf of my sister as she was in need of a new car and I seem to be a bit better at dealing with car dealerships. Andrew was great to deal with based on our limited interaction, we live about 2 hrs away in West Yorkshire so we couldn't go see the car and had to put our trust in Andrew, this was obviously a safe bet, he delivered the car all the way to West Yorkshire, when it arrived it was immaculate, very well cleaned and prepared. My sister absolutely loves her new car and HKO Vehicles will be top of my list if I need a new car in future.

    Reply from HKO Vehicles Ltd on 11/07/24

    Thank you for your awesome review and for sharing your experience with us! We are delighted to hear that Andrew was great to deal with and that he delivered the car to you in West Yorkshire. He is a reliable and professional salesman who always takes good care of our customers. We are also glad to hear that the car was immaculate, very well cleaned and prepared, and that your sister absolutely loves her new car. We appreciate your trust and your business, and we hope to see you again soon. Have a wonderful day! 😊


  • 5

    Nice little upgrade 🚘

    By Sean N on 11 July 2024 | Verified purchase

    I have known Andy from long ago and he has always been a good guy. I traded in a Vauxhall Mokka and have treated myself to an Audi A3 which is a nice little upgrade for me. I am really happy with the car apart from a minor issue with the rear passenger door, it doesn't seem to open from the inside. I am hopeful this will be covered under warranty and if not that Andy will do me a solid and help me sort it, I have just been to busy with work to look into it. The car aside from this is perfect and a significant upgrade from the cars I have driven in recent. Really happy overall.

    Reply from HKO Vehicles Ltd on 11/07/24

    Thank you for your honest review. We are glad to hear that you have known Andy for a long time and that he has always been a good guy. We are happy that you are enjoying your new Audi A3 and that you consider it a nice upgrade from your previous car. We apologize for the minor issue with the rear passenger door and we assure you that we will do our best to fix it for you as soon as possible. Please contact us at your convenience and we will arrange a service appointment for you. We appreciate your patience and your business. We hope that you continue to love your new car and that you have a great day. 😊


  • 5

    Lovely dealership.

    By Davina R on 11 July 2024 | Verified purchase

    Andy has been great to deal with, HKO Vehicles are a very nice, friendly local dealership with some really nice cars on offer. Andy runs a small team and a tight ship with the quality of the cars, an approachable attitude and customer focused serviced seeming high priority. The car is excellent and the customer service superb, my only qualm with the experience was I had to pay a deposit while my part ex car was evaluated, the evaluation took a while and there were some delays in getting the money back, I did get the money back however and I am made up with my new car.

    Reply from HKO Vehicles Ltd on 11/07/24

    Hello Davina, Thank you for your honest and detailed review. We are very happy to hear that you had a great experience with Andy and HKO Vehicles, and that you are satisfied with the quality of the car and the customer service. Andy is a valuable member of our team and we appreciate your recognition of his efforts. We apologize for the inconvenience caused by the deposit and the evaluation process, and we are glad that you received your money back. We hope you enjoy your new car for a long time and we look forward to serving you again in the future. 😊


  • 5

    Professional dealer.

    By Jinto P on 11 July 2024 | Verified purchase

    Very happy with my new car, it seems to have been very well looked after a well prepped by HKO Vehicles, there doesn't appear to be any problems and I can't criticize the service at all, I was very much looked after!

    Reply from HKO Vehicles Ltd on 11/07/24

    Hello Jinto, We are very pleased to hear that you are happy with your new car and our service. We take pride in our vehicles and our customer care, and we are glad that you felt well looked after. Thank you for choosing HKO Vehicles and for your positive feedback. We hope to serve you again in the future and wish you all the best with your car. 😊


  • 5

    Outstanding!

    By Michael E on 11 July 2024 | Verified purchase

    Can not really put in to words how brilliant Andy at HKO Vehicles was when buying my Ford Fiesta. He was friendly, informative and really thorough, but even went out of his way to pick me up from Congleton train station when I came to collect the car, absolute legend! Since I have had the car its been great and I am really enjoying it. This will not be the last time I will be using HKO, would recommend.

    Reply from HKO Vehicles Ltd on 11/07/24

    Hi Michael, Thanks for the amazing review. We’re so glad to hear that Andy went above and beyond to make your Ford Fiesta purchase a fantastic experience. Picking you up from Congleton train station? What a legend indeed! It’s great to know you’re loving your new car. We can’t wait to help you again in the future. Happy driving!


  • 5

    Thank you so, so much

    By Loren H on 11 July 2024 | Verified purchase

    Thank you so, so much, HKO Performance, for all of your hard work. It was a pleasure buying my Qashqai from you. Buying a car can sometimes be stressful, but you made everything so easy for me, and I really enjoyed the time I spent at your dealership .

    Reply from HKO Vehicles Ltd on 11/07/24

    Hello Loren, Thank you for such a wonderful review, we are so pleased you enjoying your experience with us here at HKO Vehicles and we made it an easy transition for you. Hope your enjoy many happy miles in the Qashqai 👍


  • 5

    Ford Fiesta

    By Sean W on 11 July 2024 | Verified purchase

    All is running well with my Ford Fiesta I bought from HKO Vehicles. I was recommended to look at this dealership through Zuto, they have a stock list with cars and trusted dealers you see. This was really reassuring to me and Andy the salesman was amazing with me and the finance company, getting all the documents sorted and everything was done so quickly. Thanks Andy!

    Reply from HKO Vehicles Ltd on 11/07/24

    Hi Sean, Thanks for the great feedback. We’re thrilled to hear your Ford Fiesta is running smoothly. It’s awesome that Zuto pointed you in our direction, and we’re glad Andy could make the process quick and easy for you. Enjoy your new ride, and don’t hesitate to reach out if you need anything in the future. Happy driving!


  • 5

    Keep up the good work

    By Mr K on 11 July 2024 | Verified purchase

    I am absolutely made up with my recent Kia purchase from HKO Performance. The car had a few minor issues initially, but Andy, the representative at HKO Performance, was completely transparent about them. What impressed me the most was that these issues were promptly fixed before I collected the car. The honesty and integrity displayed by Andy truly enhanced my car-buying experience. The service provided was top-notch, and the team’s commitment to ensuring an outstanding level of customer care was evident. I am very happy with my car and the seamless service I received. I would highly recommend HKO Performance to anyone looking for a hassle-free and honest car-buying experience. Keep up the good work guys! 👍

    Reply from HKO Vehicles Ltd on 11/07/24

    Thank you for choosing HKO Performance for your recent Kia purchase. We’re thrilled to hear that you’re pleased with your new car. Andy’s transparency and commitment to resolving any initial issues promptly truly exemplify our dedication to exceptional customer care. Your recommendation means a lot to us, and we’ll continue striving to provide hassle-free and honest car-buying experiences. Enjoy your new car and if you need anything please do let us know. 😊


  • 5

    Hard working dealer

    By Charlotte W on 11 July 2024 | Verified purchase

    I'm very happy with my Nissan Qashqai; it is a smashing car. Andy was a decent guy, and he did not come across pushy at anytime. What I liked most about Andy, though, was his happy-to-help attitude; nothing was too much trouble for him, and he really did bend over backwards to make sure it was a pleasant experience for me. Should I be generous and score HKO top marks? Why not? I think they certainly deserve it for all of their hard work.

    Reply from HKO Vehicles Ltd on 11/07/24

    Hello Charlotte, We’re absolutely chuffed that you’re enjoying your Nissan Qashqai and had a great experience with Andy here at HKO Vehicles. It’s brilliant to hear that his genuine, no-pressure style and can-do attitude made all the difference. We’re here to make car buying as smooth as possible. Big thanks for considering us worthy of top marks – that’s the kind of fuel that keeps us going! We’re grateful for your support and look forward to serving you again in the future.😊


  • 5

    The grandkids love it

    By Andrew B on 11 July 2024 | Verified purchase

    I have 7 grandkids so I needed a car that would have plenty of space for them. I found a Nissan Qashqai at HKO Vehicles Ltd and it is ideal for what I need. There were a few advisories on it but they will all get sorted. Only thing that I would have liked was someone to be ready to meet us when we went to collect the car but then again, we were later than we said so maybe they thought we weren't going to turn up.

    Reply from HKO Vehicles Ltd on 11/07/24

    Hi Andrew, It’s wonderful to hear that the Nissan Qashqai from us here at HKO Vehicles Ltd is meeting your needs! Having space for your grandkids is essential, and it sounds like this car fits the bill. . If you have any other questions or need further assistance, feel free to ask! 😊