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Customer reviews of HKO Vehicles Ltd

At HKO Vehicles Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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HKO Vehicles Ltd

HKO Vehicles Ltd
5
4.7

All 100 customer reviews

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  • 5

    Levels above the rest! 🚀

    By Mr M on 11 July 2024 | Verified purchase

    A very nice, thorough, quick and easy service! I am really happy with how attentive Andy has been from start to finish, my initial inquiry was with a dealership in Crewe, they did nothing to prepare the cars for my arrival despite having called a couple days prior and they weren't MOT'd so I couldn't test drive them. Andy on the other hand, had everything ready for my arrival, aloud me to test drive and get a good feel for the car and after dealing, the car was in excellent condition and has been problem free. Very happy with everything start to finish and would deem HKO Vehicles a very recommendable company.

    Reply from HKO Vehicles Ltd on 11/07/24

    Thank you for your wonderful review and your generous compliments. We are delighted to hear that you had a smooth and hassle-free car buying experience with us and that Andy was attentive and helpful throughout the process. We are sorry to hear that you had a disappointing experience with another dealership, but we are glad that you chose us and found the car that suits your needs and preferences. We appreciate your recommendation and your satisfaction with our service and the car. We hope to serve you again in the future and wish you all the best with your car. 😊


  • 5

    Andy has set the bar!

    By Joquan M on 11 July 2024 | Verified purchase

    This is my first car and first experience buying one.. although i don't have anything to compare too, Andy has certainly set the bar for me! I originally wanted a Japanese car and was looking at a Suzuki Swift from else where during the lockdown period. I had nothing but issues with the other dealer and the whole process was so stressful that it put me off getting a car all together. Dealing with Andy was a breath of fresh air and he was a delight really. The car is an Audi A1 and has been really good so far, the deal was too good of an opportunity to pass up knowing the price and the millage. Really satisfied and I would highly recommend HKO Vehicles.

    Reply from HKO Vehicles Ltd on 11/07/24

    We are overjoyed to hear that you had a wonderful first car buying experience with us and that Andy exceeded your expectations. We are sorry to hear that you had a bad experience with another dealer, but we are glad that you gave us a chance and found the perfect car for you. The Audi A1 is a great choice and we are sure you will love it for many years to come. Thank you for your high recommendation and your kind words. We hope to see you again soon and wish you all the best with your new car. 😊


  • 5

    Perfect experience start to finish.

    By Simon R on 11 July 2024 | Verified purchase

    Really happy working with Andy, I am very local to Congleton so finding a local dealer with some good quality cars that I can trust is really good. The customer service was flawless, the car is running really well with no cause for concerns and I think in a year or so, I will be heading back to HK to trade this in for something a little different. HKO Vehicles will forever be the first place I look for my new cars.

    Reply from HKO Vehicles Ltd on 11/07/24

    Thank you for your amazing review. We are thrilled to hear that you are happy with your car and our customer service. Andy and the rest of the team at HKO Vehicles are always ready to help you with your car needs. We value your trust and your business. We can’t wait to see you again and offer you another great deal. 😊


  • 5

    Nice bloke, great service.

    By James S on 11 July 2024 | Verified purchase

    Alarm bells were ringing loud and clear when the warning lights flashed up on my dash and I was worried I may have been caught out with a bad car.. Andy however, was incredibly proactive in resolving the issue with me and it turned out just to be a bad connection with the ABS sensor. I am very happy with how quickly Andy resolved the issue and to the standard this was done, the car has been great ever since and my wife loves it too.

    Reply from HKO Vehicles Ltd on 11/07/24

    Hello James, Thank you for sharing your experience and your honest feedback. We apologize for the inconvenience caused by the warning lights and the ABS sensor issue. We are glad that Andy was able to fix it promptly and professionally. We appreciate your trust in us and we are happy to hear that you and your wife are enjoying the car. We hope to serve you again in the future and wish you safe and happy driving - HKO Vehicles 😊


  • 5

    Such a lovely team.

    By Joanna W on 11 July 2024 | Verified purchase

    I was a little skeptical in the beginning as I was confident I wanted something smaller, I went from a Range Rover to a Corsa and now back up to my new Qashqai. The car is great and I do love it to pieces but it has certainly took me some getting used to. The young man who looked after me and guided me through the sale was such a nice guy, really informative and easy to talk to and deal with. I have already give my word I will return when I am ready for a change and recommended HKO to a few of my friends.

    Reply from HKO Vehicles Ltd on 11/07/24

    Hi Joanna, Thank you for your lovely review and your loyalty to HKO Vehicles. We are glad to hear that you are enjoying your new Qashqai and that you found it to be a great car despite your initial skepticism. We are also happy to hear that the young man who assisted you was friendly, informative and easy to deal with. He is a valued member of our team and we appreciate your kind words about him. Thank you for your recommendation and your promise to return. We hope to see you again soon and wish you all the best with your Qashqai. 😊


  • 5

    Really good dealership in Congleton.

    By Suneesh B on 11 July 2024 | Verified purchase

    So far, everything has been very good with the car, the service has been exceptional too and I would highly recommend HKO Vehicles.

    Reply from HKO Vehicles Ltd on 11/07/24

    Thank you for your positive feedback. We are glad to hear that you are satisfied with your car and our service. Your recommendation means a lot to us. We hope to see you again soon. 😊


  • 5

    ⭐⭐⭐⭐

    By Sophie Y on 11 July 2024 | Verified purchase

    We have had a number of Range Rovers in the past, being local to Congleton, I was looking at local dealerships to supply a newer model for us. We haven't had a Velar previously but HKO Vehicles had one in good nick, low millage, fell service history, long MOT and it looked so well looked after and prepared, it didn't take us long to decided this was the car we wanted. We spoke with Andrew in depth about the car and came to a deal promptly, the pre-collection preparations were all done to a high standard with a good valet, Andrew made everything very quick, easy and hassle-free. Very good service and some lovely cars on offer.

    Reply from HKO Vehicles Ltd on 11/07/24

    Thank you for your wonderful review. We are delighted to hear that you are enjoying your new Velar and that you had a great experience with Andrew and HKO Vehicles. We appreciate your kind words and your loyalty to our dealership. We look forward to serving you again in the future. 😊


  • 5

    Very professional.

    By Colin R on 11 July 2024 | Verified purchase

    I have quite a number of cars and took a trip to HKO Vehicles in Congleton to look at and Audi RS4 to add to the collection. I am really happy with the car, there have been no problems so far and it's a really nice addition to my collection, something a little different to the classics which are dominating my garage currently. Andy was really great to and I can't fault the service start to finish.

    Reply from HKO Vehicles Ltd on 11/07/24

    Colin, We are thrilled to hear that you are enjoying your Audi RS4 and that it complements your impressive collection of cars. It is always a pleasure to serve a fellow car enthusiast and we are glad that you found our service satisfactory. Andy sends his regards and thanks you for your appreciation. We hope to see you again soon and wish you all the best with your vehicles. 😊


  • 5

    Very recommendable, couldn't be happier.

    By Alison H on 11 July 2024 | Verified purchase

    I have been in the market for a new car as mine was written of in a crash, I loved my Vauxhall Mokka and kept that in mind when I was looking for my new car. HKO Vehicles in Congleton had a really nice Mokka just as modern as my last which was almost identical and I couldn't help but deal there and then. One thing I loved about the Mokka was how well it protected me during the crash, along with the comfort, looks and performance, you get a lot of car for you money and since having my Mokka again, I couldn't be happier. I highly recommend HKO Vehicles if you are in the market for a used car, they have a nice little range for different budgets.

    Reply from HKO Vehicles Ltd on 11/07/24

    Thank you for your fantastic review. We are very sorry to hear about your crash, but we are glad that you are safe and that you found a new Mokka that suits your needs and preferences. We agree that the Mokka is a great car that offers a lot of value and protection. We appreciate your recommendation and your trust in HKO Vehicles. We hope that you enjoy your new Mokka for a long time. 😊


  • 5

    Charming Dealership in Congleton.

    By Emma C on 11 July 2024 | Verified purchase

    HKO Vehicles and specifically Andy himself have been really enjoyable to deal with, no complaints and no issues from start to finish. HKO Vehicles are based in Congleton which isn't too far from me, maybe 40 a 40 minute drive, my partner and I drove down to the dealership and looked over the cars, made a decision and signed the deal same day, Andy had the car prepped and as close to showroom condition I have ever seen a used car within a few days ready for us to collect. We were offered delivery, despite us not needing to do this I appreciated the offer. I have never owned a Qashqai but needed something a little bigger than my older cars and this ticked all the boxes for me and my partner.

    Reply from HKO Vehicles Ltd on 11/07/24

    Thank you for your excellent review. We are very happy to hear that you had a smooth and enjoyable car buying experience with Andy and HKO Vehicles. We are proud of our high standards of quality and service, and we are glad that you appreciated our offer of delivery. We hope that you and your partner love your new Qashqai and that it serves you well for many years to come. 😊