Customer reviews of HKO Vehicles Ltd

By Steven M on 23 December 2024 | Verified purchase

Words cannot express how happy I am with the service from HKO Vehicles in Congleton. Andy, the salesman I was dealing with, gave me every bit of information that I needed. The approach he had was very friendly while keeping things professional at the same time. I would rate Andy top marks for the service I received from him while purchasing my Nissan Qashqai. 

Reply from HKO Vehicles Ltd on 23/12/24

Hello Steven, We’re absolutely thrilled to hear about your positive experience with HKO Vehicles and especially with Andy. It’s fantastic to know that he provided you with all the information you needed and that his friendly yet professional approach made your car buying experience a memorable one. Enjoy your Nissan Qashqai, and we hope to continue providing top-notch service whenever you need us again! Take care and happy driving! 😊

By Tanya on 23 December 2024 | Verified purchase

The staff at HKO Vehicles in Congleton went above and beyond for me while purchasing my Audi Q8, the no nonsense approach topped this off for me as you can sometimes read horror stories online with dealerships. Safe to say this was not the outcome with HKO 👍

Reply from HKO Vehicles Ltd on 23/12/24

Your glowing review has truly brightened our day at HKO Vehicles! We’re delighted that our straightforward, no-nonsense approach resonated with you during your Audi Q8 purchase. It’s our top priority to provide a transparent and hassle-free experience, steering clear of those all-too-common dealership horror stories. A huge thank you for placing your trust in us and for taking the time to share your journey. Safe travels and enjoy every mile!

By Phillip on 23 December 2024 | Verified purchase

The service provided by Andy and the team at HKO Vehicles was absolutely marvelous! From start to finish, they earned top marks in my book, and I wouldn't hesitate to recommend this dealership to others. Their aftersales service is truly exceptional, putting your mind at ease, including a follow-up call a couple of weeks after purchase. The reviews don't lie—these guys are as good as it gets!

Reply from HKO Vehicles Ltd on 23/12/24

Hello Phillip, Thank you so much for your kind words and positive review! We’re thrilled to hear that you had such a great experience with Andy and the rest of our team at HKO Vehicles. We strive to provide top-notch service from start to finish, and it’s wonderful to know that we’ve succeeded in your case. Your recommendation means a lot to us. We’re especially glad to hear that our aftersales service and follow-up call put your mind at ease. We believe in going the extra mile for our customers, and your feedback confirms that our efforts are worthwhile. Thank you again for choosing HKO Vehicles, and we look forward to serving you in the future! 😊

By Andrew B on 23 December 2024 | Verified purchase

I have 7 grandkids so I needed a car that would have plenty of space for them. I found a Nissan Qashqai at HKO Vehicles Ltd and it is ideal for what I need. There were a few advisories on it but they will all get sorted. Only thing that I would have liked was someone to be ready to meet us when we went to collect the car but then again, we were later than we said so maybe they thought we weren't going to turn up.

Reply from HKO Vehicles Ltd on 23/12/24

Hi Andrew, It’s wonderful to hear that the Nissan Qashqai from us here at HKO Vehicles Ltd is meeting your needs! Having space for your grandkids is essential, and it sounds like this car fits the bill. . If you have any other questions or need further assistance, feel free to ask! 😊

By Charlotte W on 23 December 2024 | Verified purchase

I'm very happy with my Nissan Qashqai; it is a smashing car. Andy was a decent guy, and he did not come across pushy at anytime. What I liked most about Andy, though, was his happy-to-help attitude; nothing was too much trouble for him, and he really did bend over backwards to make sure it was a pleasant experience for me. Should I be generous and score HKO top marks? Why not? I think they certainly deserve it for all of their hard work.

Reply from HKO Vehicles Ltd on 23/12/24

Hello Charlotte, We’re absolutely chuffed that you’re enjoying your Nissan Qashqai and had a great experience with Andy here at HKO Vehicles. It’s brilliant to hear that his genuine, no-pressure style and can-do attitude made all the difference. We’re here to make car buying as smooth as possible. Big thanks for considering us worthy of top marks – that’s the kind of fuel that keeps us going! We’re grateful for your support and look forward to serving you again in the future.😊

By John D on 23 December 2024 | Verified purchase

Got a Nissan Qashqai for my Mrs and it has been ace. It is a cracking run around car for her. The only problem we had was a bit of an issue with the radio but after getting a spare part for it she is back to blasting out her music. The guys were really sound and we just had a perfect experience.

Reply from HKO Vehicles Ltd on 23/12/24

Hi John, We’re absolutely delighted to hear that the Nissan Qashqai has been a hit with your Mrs. Thank you for acknowledging our team’s efforts; we aim to make every experience with us a perfect one. Your positive feedback is greatly appreciated, and we look forward to serving you again in the future. Drive safe

By Amy W on 23 December 2024 | Verified purchase

I love my Nissan Qashqai! It has been running so well and the guys at HKO Vehicles got it straight back in no questions asked when I told them a warning light had come up. Andy was great to deal with, he sorted everything for me and answered the phone as soon as I called. They weren't pushing the sale on me and were just great all round. Typically someone has crashed into my car just after I had it so I am just waiting to see if the insurance can fix it. If not though, I will definitely go back to HKO as they have the kind of cars I like that are great for someone looking for a bigger family car. Good little dealership.

Reply from HKO Vehicles Ltd on 23/12/24

Hello Amy, Thank you so much for your wonderful review! We’re thrilled to hear that your Nissan Qashqai is serving you well and that your experience with us here at HKO Vehicles was a positive one. We understand how frustrating it can be to deal with unexpected incidents, and we’re here to support you every step of the way. Should you need any further assistance or find yourself in the market for another family-friendly vehicle, we look forward to welcoming you back to HKO. Your satisfaction is our top priority, and we’re committed to providing you with the best service possible. Wishing you safe and happy driving!

By Loren H on 23 December 2024 | Verified purchase

Thank you so, so much, HKO Performance, for all of your hard work. It was a pleasure buying my Qashqai from you. Buying a car can sometimes be stressful, but you made everything so easy for me, and I really enjoyed the time I spent at your dealership .

Reply from HKO Vehicles Ltd on 23/12/24

Hello Loren, Thank you for such a wonderful review, we are so pleased you enjoying your experience with us here at HKO Vehicles and we made it an easy transition for you. Hope your enjoy many happy miles in the Qashqai 👍

By Gulan V on 23 December 2024 | Verified purchase

It was such a refreshing change to go to a dealership that did not use any of the hard sales tactics and gave me all the time I needed to decide what I wanted to do. I ended up buying my Nissan Qashqai from them because of their laid-back attitude, and I'm really happy with the choice I made. It is a lovely car, and it drives like a beast. 

Reply from HKO Vehicles Ltd on 23/12/24

Hi Gulan, We’re over the moon to hear that you found our no-pressure approach refreshing and that it helped you make the decision to purchase your Nissan Qashqai at your own pace. It’s awesome to know that you’re loving your new ride. We always strive to create a relaxed and comfortable environment for our customers, and your feedback is the cherry on top! Drive safe and Enjoy the journey in your lovely new car! 😊🚘

By Mr K on 23 December 2024 | Verified purchase

I am absolutely made up with my recent Kia purchase from HKO Performance. The car had a few minor issues initially, but Andy, the representative at HKO Performance, was completely transparent about them. What impressed me the most was that these issues were promptly fixed before I collected the car. The honesty and integrity displayed by Andy truly enhanced my car-buying experience. The service provided was top-notch, and the team’s commitment to ensuring an outstanding level of customer care was evident. I am very happy with my car and the seamless service I received. I would highly recommend HKO Performance to anyone looking for a hassle-free and honest car-buying experience. Keep up the good work guys! 👍

Reply from HKO Vehicles Ltd on 23/12/24

Thank you for choosing HKO Performance for your recent Kia purchase. We’re thrilled to hear that you’re pleased with your new car. Andy’s transparency and commitment to resolving any initial issues promptly truly exemplify our dedication to exceptional customer care. Your recommendation means a lot to us, and we’ll continue striving to provide hassle-free and honest car-buying experiences. Enjoy your new car and if you need anything please do let us know. 😊