Customer reviews of HKO Vehicles Ltd

By Tanya on 23 December 2024 | Verified purchase

The staff at HKO Vehicles in Congleton went above and beyond for me while purchasing my Audi Q8, the no nonsense approach topped this off for me as you can sometimes read horror stories online with dealerships. Safe to say this was not the outcome with HKO 👍

Reply from HKO Vehicles Ltd on 23/12/24

Your glowing review has truly brightened our day at HKO Vehicles! We’re delighted that our straightforward, no-nonsense approach resonated with you during your Audi Q8 purchase. It’s our top priority to provide a transparent and hassle-free experience, steering clear of those all-too-common dealership horror stories. A huge thank you for placing your trust in us and for taking the time to share your journey. Safe travels and enjoy every mile!

By Samantha on 23 December 2024 | Verified purchase

I recently made the jump to a Qashqai from HKO in Congleton as I needed a bigger car for my kids. The staff there were absolute gems, packed with knowledge and they couldn't do enough for me. My kids are as happy as I am, which I would argue is the final say 😊. Massive thanks to Andy & the team for going the extra mile - We really appreciate it!

Reply from HKO Vehicles Ltd on 23/12/24

We’re thrilled to know that your leap to a Qashqai has brought such joy to you and your little ones! 🚗 Our team, especially Andy, is over the moon knowing we could make the process smooth and satisfying for your family. Your kind words are the fuel that keeps our dedication running strong. Thank you for trusting us on your journey to a bigger, family-friendly ride. Here’s to many happy travels and cherished memories in your new Qashqai! 🌟

By Phillip on 23 December 2024 | Verified purchase

The service provided by Andy and the team at HKO Vehicles was absolutely marvelous! From start to finish, they earned top marks in my book, and I wouldn't hesitate to recommend this dealership to others. Their aftersales service is truly exceptional, putting your mind at ease, including a follow-up call a couple of weeks after purchase. The reviews don't lie—these guys are as good as it gets!

Reply from HKO Vehicles Ltd on 23/12/24

Hello Phillip, Thank you so much for your kind words and positive review! We’re thrilled to hear that you had such a great experience with Andy and the rest of our team at HKO Vehicles. We strive to provide top-notch service from start to finish, and it’s wonderful to know that we’ve succeeded in your case. Your recommendation means a lot to us. We’re especially glad to hear that our aftersales service and follow-up call put your mind at ease. We believe in going the extra mile for our customers, and your feedback confirms that our efforts are worthwhile. Thank you again for choosing HKO Vehicles, and we look forward to serving you in the future! 😊

By James R on 23 December 2024 | Verified purchase

The Qashqai was exactly as advertised & I've had no issues at all. Would happily buy from Andy again

Reply from HKO Vehicles Ltd on 23/12/24

Hello James, I’m delighted to hear that you had a positive experience with your Qashqai purchase! It’s great to know that the vehicle was exactly as advertised and that you’ve had no issues. Your willingness to buy from Andy here at HKO Vehicles again is a testament to his excellent service. Thank you for sharing your feedback. We look forward to serving you again in the future! 😊

By Chris on 23 December 2024 | Verified purchase

We were in search of a first car for my stepson, and after discovering HKO's extensive selection of Nissan Qashqais, we decided to reach out to them. Andy was fantastic and we were impressed by the wide variety of options available. With so many excellent choices, we found ourselves spoiled for choice, but thanks to Andy's assistance, we made our decision pretty quickly.. The entire sales process was straight forward, and we were in and out of the dealership within the hour. Despite the pouring rain on the day we collected the car, it was immaculately presented. My stepson's been unstoppable ever since, having already covered a number of miles across the country in his new car. A huge thank you to Andy and the entire team for making the entire process enjoyable.

Reply from HKO Vehicles Ltd on 23/12/24

Hi Chris, Thank you so much for your wonderful review! It’s fantastic to know that our wide selection of Nissan Qashqais and Andy’s assistance helped you find the perfect first car for your stepson. It’s great to hear that your stepson is enjoying his new car and exploring the country. Your kind words mean a lot to us, and we’ll be sure to pass them on to Andy and the team. Thank you for choosing HKO, and we look forward to serving you again in the future! 😊

By Gary S on 23 December 2024 | Verified purchase

Having owned a couple of Qashqais in the past, we've always appreciated the amount of car you get for your money. When I spotted a good selection advertised by HKO Vehicles, I reached out to Andy, who turned out to be a star. Despite living quite far away, Andy went above and beyond by sending me walk-around videos and extra pictures to help me make up my mind. Buying a car online was a new experience for me, but Andy's professionalism made me feel comfortable with the process. He truly deserves recognition for that!

Reply from HKO Vehicles Ltd on 23/12/24

Hello Gary, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Andy here at HKO Vehicles. It’s wonderful to know that Andy’s dedication and professionalism made your online car buying experience comfortable and enjoyable. We always strive to provide the best service to our customers, and we’re glad to hear we hit the mark for you. Andy will be delighted to hear your feedback. Thanks again for choosing HKO Vehicles, and we look forward to serving you in the future! 😊

By Jonathan S on 23 December 2024 | Verified purchase

A fantastic experience buying from HKO Vehicles Ltd at Congleton, once the deal was agreed, there was no hidden catches or fees that popped up. The sales guy Andrew was very open and honest from the start, and sold me a lovely Qashqai. He kept me in the loop with everything and the communication with him was fantastic, Would I buy from this dealer again, ABSOLUTELY, it was a solid five star experience!

Reply from HKO Vehicles Ltd on 23/12/24

Hello Jonathan, Thank you for your kind words and positive feedback! We are delighted to hear that you had a fantastic experience buying from us. We appreciate your compliments on our salesman Andrew, who was open and honest with you from the start. He is one of our best assets and we are glad he made you feel comfortable and informed throughout the process. We are also happy that you love your new Qashqai, which is a great choice for a reliable and versatile car. We hope you enjoy driving it for many years to come. It was a pleasure doing business with you and we look forward to seeing you again soon. Thank you for choosing HKO Vehicles Ltd and for giving us a solid five star rating. We value your trust and loyalty. Have a wonderful day! 😊

By Anthony O on 23 December 2024 | Verified purchase

Andy at HKO Vehicles was brilliant, with work commitments I was struggling to go and see the car and arrange collection of it after agreeing to buy it, Andy was very accommodating towards me and worked with me to do this in a time that was convenient to myself. He did not come across as the typical pushy salesman and instead he listened to what it was that I wanted and tailored everything towards my requirements. My Nissan it a really nice car and it is running like clockwork. Thank you Andy for everything and for helping me to find the perfect car for me. 😉

Reply from HKO Vehicles Ltd on 23/12/24

Hi Andy, Thank you for sharing your positive experience with Andy. We are glad to hear that he was helpful, flexible, and attentive to your needs, we will make sure we pass on your lovely word to the team. It sounds like you found a great car that suits you well. I hope you enjoy driving your Nissan and have a safe journey. 😊

By Stephanie M on 23 December 2024 | Verified purchase

I had my new Nissan Qashqai delivered over the weekend and I really like the car. I live over in Trafford which is about 55 miles away from HKO Vehicles so I was very grateful that Andrew was able to get the car delivered for me, The car has a little banging noise in the back left which I am going to keep an eye on, Andrew has let me know he is happy to help if there are any problems which is very reassuring. Aside from the banging, the car is perfect, service was great, delivery went smooth, Thank you for all you help Andrew.

Reply from HKO Vehicles Ltd on 23/12/24

Thank you for your lovely review and for sharing your experience with us! We are delighted to hear that you really like your new Nissan Qashqai and that you are happy with the car. It is a reliable and spacious car with great features and performance. We are also glad to hear that Andrew was able to get the car delivered to you in Trafford and that he was happy to help you with any problems. He is a friendly and professional salesman who always takes good care of our customers. We apologize for the inconvenience caused by the little banging noise in the back left, but we are confident that it is nothing serious and that you will be able to fix it soon. We appreciate your feedback and your business, and we hope to see you again soon. Have a wonderful day! 😊

By Mr K on 23 December 2024 | Verified purchase

I am absolutely made up with my recent Kia purchase from HKO Performance. The car had a few minor issues initially, but Andy, the representative at HKO Performance, was completely transparent about them. What impressed me the most was that these issues were promptly fixed before I collected the car. The honesty and integrity displayed by Andy truly enhanced my car-buying experience. The service provided was top-notch, and the team’s commitment to ensuring an outstanding level of customer care was evident. I am very happy with my car and the seamless service I received. I would highly recommend HKO Performance to anyone looking for a hassle-free and honest car-buying experience. Keep up the good work guys! 👍

Reply from HKO Vehicles Ltd on 23/12/24

Thank you for choosing HKO Performance for your recent Kia purchase. We’re thrilled to hear that you’re pleased with your new car. Andy’s transparency and commitment to resolving any initial issues promptly truly exemplify our dedication to exceptional customer care. Your recommendation means a lot to us, and we’ll continue striving to provide hassle-free and honest car-buying experiences. Enjoy your new car and if you need anything please do let us know. 😊