Customer reviews of HKO Vehicles Ltd

By Loren H on 23 December 2024 | Verified purchase

Thank you so, so much, HKO Performance, for all of your hard work. It was a pleasure buying my Qashqai from you. Buying a car can sometimes be stressful, but you made everything so easy for me, and I really enjoyed the time I spent at your dealership .

Reply from HKO Vehicles Ltd on 23/12/24

Hello Loren, Thank you for such a wonderful review, we are so pleased you enjoying your experience with us here at HKO Vehicles and we made it an easy transition for you. Hope your enjoy many happy miles in the Qashqai 👍

By Charlotte W on 23 December 2024 | Verified purchase

I'm very happy with my Nissan Qashqai; it is a smashing car. Andy was a decent guy, and he did not come across pushy at anytime. What I liked most about Andy, though, was his happy-to-help attitude; nothing was too much trouble for him, and he really did bend over backwards to make sure it was a pleasant experience for me. Should I be generous and score HKO top marks? Why not? I think they certainly deserve it for all of their hard work.

Reply from HKO Vehicles Ltd on 23/12/24

Hello Charlotte, We’re absolutely chuffed that you’re enjoying your Nissan Qashqai and had a great experience with Andy here at HKO Vehicles. It’s brilliant to hear that his genuine, no-pressure style and can-do attitude made all the difference. We’re here to make car buying as smooth as possible. Big thanks for considering us worthy of top marks – that’s the kind of fuel that keeps us going! We’re grateful for your support and look forward to serving you again in the future.😊

By Mr K on 23 December 2024 | Verified purchase

I am absolutely made up with my recent Kia purchase from HKO Performance. The car had a few minor issues initially, but Andy, the representative at HKO Performance, was completely transparent about them. What impressed me the most was that these issues were promptly fixed before I collected the car. The honesty and integrity displayed by Andy truly enhanced my car-buying experience. The service provided was top-notch, and the team’s commitment to ensuring an outstanding level of customer care was evident. I am very happy with my car and the seamless service I received. I would highly recommend HKO Performance to anyone looking for a hassle-free and honest car-buying experience. Keep up the good work guys! 👍

Reply from HKO Vehicles Ltd on 23/12/24

Thank you for choosing HKO Performance for your recent Kia purchase. We’re thrilled to hear that you’re pleased with your new car. Andy’s transparency and commitment to resolving any initial issues promptly truly exemplify our dedication to exceptional customer care. Your recommendation means a lot to us, and we’ll continue striving to provide hassle-free and honest car-buying experiences. Enjoy your new car and if you need anything please do let us know. 😊

By Natalie H on 23 December 2024 | Verified purchase

I have always had manual cars but due to my health I needed to make the switch to an automatic. I was hoping to get a mobility car but unfortunately I was 2 points away from qualifying so I had to look at other options. One that kept coming up was the Nissan Qashqai but I found the newer models were just a bit too high for me so I struggled to climb in. I saw an older model locally though and when I tried that it was that bit lower so it was perfect for me. Once I realised the older model was what I wanted I started to have a look online and found this one at HKO Vehicles Ltd in Congleton. It is a bit further away from me but my husband took me down to have a look as I hate to drive in areas I don't know well. The guys at HKO sorted us out with a test drive, I have never had one before so I didn't realise we could just take it out on our own so that was a really nice surprise. My husband drove it with me in the passenger seat as he has more experience with automatics but we fell in love with it and decided we wanted it. The guys were amazing and got it all sorted so that we could take it away the same day. I just had to follow my husband back otherwise I would have got totally lost 😂

Reply from HKO Vehicles Ltd on 23/12/24

Hi Natalie, Thank you so much for sharing your experience! It’s wonderful to hear that you found the perfect car, the Nissan Qashqai is a great choice!. It’s also reassuring to know that the team here at HKO Vehicles Ltd in Congleton provided you with such a positive experience, especially with the test drive. It’s always a bonus when things go smoothly and you can drive away with your new car on the same day. Here’s to many happy and comfortable journeys in your Qashqai!

By Maheri T on 23 December 2024 | Verified purchase

The Nissan Qashqai has been perfect for me and my family, the kids love it. Overall I'm very happy.

Reply from HKO Vehicles Ltd on 23/12/24

Hello Meheri, Thank you for your wonderful feedback! We’re delighted to hear that the Nissan Qashqai has been perfect for you and your family, and that the kids love it too. Your happiness is our top priority, and we’re thrilled to know you’re very satisfied with your purchase. Enjoy your Qashqai, and we look forward to serving you again in the future!

By Michelle T on 23 December 2024 | Verified purchase

My husband doesn’t usually take to everyone, but even he agreed that Andy at HKO Vehicles is an amazing bloke. We bought a Ford Focus from him a few weeks ago, and it's just had a Christmas valet, so it’s as fresh as a daisy! I don’t do many miles really, just trips into Congleton and back and forth to circuit training, but it’s the perfect size with just the right engine for my needs. A big thanks to Andy for being so pleasant! If you're reading this, we couldn’t have asked for anything more from you! Thanks so much!

Reply from HKO Vehicles Ltd on 30/12/24

Hi Michelle, Wow, thanks for the awesome review! We're so glad Andy made such a great impression – and it sounds like your Ford Focus is just the perfect fit for your needs! It's great to hear it’s all fresh and ready to go after its Christmas valet. If you ever need anything else, don’t hesitate to give us a shout. Huge thanks for choosing us, and we hope you enjoy every drive

By Zack T on 23 December 2024 | Verified purchase

⭐️⭐️⭐️⭐️⭐️

Reply from HKO Vehicles Ltd on 30/12/24

Hi Zack, Thanks so much for the 5 stars! We really appreciate your feedback and are glad to hear you had a great experience with us. If you ever need anything, we’re here to help!

By Tom P on 23 December 2024 | Verified purchase

No issues with my car so far. Andy has been incredibly helpful, responsive, and honest throughout, managing my expectations and staying true to his word. Can’t really ask for more than that.

Reply from HKO Vehicles Ltd on 30/12/24

Hi Tom, Thanks for the great feedback! We're so glad to hear Andy was able to help and make the process smooth for you. It’s awesome to know everything’s going well with your car – if you ever need anything else, don’t hesitate to reach out. We’re always here to help!

By Carolyn S on 23 December 2024 | Verified purchase

I’ve been meaning to leave feedback for ages and never quite got around to it, but I’ve finally set aside a few minutes to do it now. What can I say about Andy and the team at HKO other than that they’re absolutely brilliant! I had a couple of minor teething issues with my Qashqai so I gave them a call. They asked me to bring it back the same day, and by that afternoon, they had everything sorted. It’s been perfect ever since. I’d definitely buy another car from them and have given a five-star rating because there’s truly nothing more they could have done for me. I’m so grateful for everything and will absolutely be recommending them. Thanks so much, Andy and the team! Carolyn

Reply from HKO Vehicles Ltd on 30/12/24

Hi Carolyn– thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear Andy and the team could sort out everything so quickly and that your Qashqai is running perfectly now. We really appreciate your kind words and your 5-star rating – it means a lot to us! If you ever need anything in the future, don’t hesitate to get in touch. Thanks again for recommending us, and we look forward to helping you again when it’s time for your next car

By M G on 23 December 2024 | Verified purchase

I came across HKO Vehicles whilst browsing on Auto Trader a couple of months back. They had the perfect spec Focus Zetec in stock and I'd been looking for one for what seemed like forever. You hear plenty of horror stories about used car dealers these days, so I was cautious. After reading through their reviews I decided to make an enquiry, and can confidently say the service I received matched the positive feedback I’d read. Special mention to Andy for his super fast response times—impressive

Reply from HKO Vehicles Ltd on 30/12/24

Thanks so much for the great review! We’re thrilled to hear you found the perfect Focus Zetec with us after your search – and it’s awesome that the service lived up to the positive reviews you read. Andy will be thrilled to hear you appreciated his quick responses! If you ever need anything in the future, we’re here to help. Enjoy your new ride