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Customer reviews of HKO Vehicles Ltd

At HKO Vehicles Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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HKO Vehicles Ltd

HKO Vehicles Ltd
5
4.7

All 100 customer reviews

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  • 5

    5 out of 5

    By Sophie R on 11 July 2024 | Verified purchase

    Andy was great, friendly, knowledgeable and quick to respond. 5 out of 5!

    Reply from HKO Vehicles Ltd on 11/07/24

    Hi Sophie, Thank you for your awesome review! We are delighted to hear that you had a great experience with Andy, who was friendly, knowledgeable and quick to respond. He is a valuable member of our team and we are glad he provided you with excellent service. We appreciate your five-star rating and your trust in HKO Vehicles Ltd. We hope you enjoy your new car and we look forward to seeing you again soon. Have a lovely day! 😊


  • 5

    An honest and genuine dealership

    By Alan G on 11 July 2024 | Verified purchase

    Andy is as honest and as genuine as they come. He is by far the best car salesman I have ever dealt with and he really did go the extra distance to make sure that it was a smooth transaction for me. No question that I had for Andy was too big for him to be able to answer he really did know what he was talking about and had unbelievable knowledge about the cars he sold with great passion about what he was doing. It was a solid five star experience at this dealership without a shadow of doubt.

    Reply from HKO Vehicles Ltd on 11/07/24

    Hi Alan, Thank you for your wonderful review! We are over the moon to hear that you had a five star experience at HKO Vehicles Ltd. We have adored reading your praise for Andy, who is as honest and genuine as they come. He is indeed the best car salesman we have ever had and we are proud of his dedication and professionalism- He is always eager to answer any questions and to share his expertise with our customers. It was a pleasure doing business with you and we hope you enjoy your new car for a long time. Thank you for choosing HKO Vehicles Ltd and for giving us a glowing review. We value your trust and satisfaction. 🙏 Have a splendid day! 😊


  • 5

    Great communication

    By Edward E on 11 July 2024 | Verified purchase

    Andy and the team at HKO were bloody brilliant. I am slightly hard of hearing so we was communicating back and forth by text message. Andy always got back to me and kept me up to date with things. He was very patient with me and i'm extremely thankful for that. I'm delighted with my new car it is a lovely car and it was in a better condition than I seen in the advert when I collected it.

    Reply from HKO Vehicles Ltd on 11/07/24

    Wow, thank you for your amazing review Edward, we are overjoyed to hear that you had a brilliant experience with Andy and the team at HKO. We appreciate your recognition of our communication skills, especially by text message. We understand that different customers have different preferences and needs, and we always try to accommodate them as best as we can. We are ecstatic that you are delighted with your new car, which is a lovely car indeed. We are glad that it exceeded your expectations and that you found it in a better condition than the advert. We always aim to deliver high-quality vehicles to our customers. It was a pleasure doing business with you and we hope to see you again soon. Thank you for choosing HKO Vehicles Ltd and for giving us a glowing review. Have a fantastic day! 😊


  • 5

    Nothing was too much trouble

    By Paul B on 11 July 2024 | Verified purchase

    Got my Qashqai from here and it is a fab car to drive, Andy was extremely knowledgeable and he was a really nice fella who was also upfront and gave honest advice. Nothing was too much trouble for Andy, he was patient going through everything with me and was happy to go through things again with me if I was unsure about anything. I love my new Qashqai it is an awesome car and I enjoy every second I get to spend behind the wheel in this car. I highly recommend this dealership and I would happily shop here again when I need to upgrade my car. I only scored these 4 out of 5 because no one is perfect but these certainly came close.

    Reply from HKO Vehicles Ltd on 11/07/24

    Hi Paul, We are thrilled to hear that you got your Qashqai from us and that you are enjoying it so much. Thank you for your compliments on Andy, who was knowledgeable, nice, and honest with you. He is a great asset to our team and we are glad he provided you with excellent service. We really do appreciate your recommendation of our dealership. We value your loyalty. We understand that no one is perfect, but we always strive to improve and deliver the best possible experience to our customers. We would love to hear your feedback on how we can earn that fifth star from you. Please feel free to contact us anytime with your suggestions or comments. Thank you for choosing HKO Vehicles Ltd and for giving us a four-star rating. We hope you have a wonderful day! 😊


  • 5

    A fantastic buying experience

    By Jonathan S on 11 July 2024 | Verified purchase

    A fantastic experience buying from HKO Vehicles Ltd at Congleton, once the deal was agreed, there was no hidden catches or fees that popped up. The sales guy Andrew was very open and honest from the start, and sold me a lovely Qashqai. He kept me in the loop with everything and the communication with him was fantastic, Would I buy from this dealer again, ABSOLUTELY, it was a solid five star experience!

    Reply from HKO Vehicles Ltd on 11/07/24

    Hello Jonathan, Thank you for your kind words and positive feedback! We are delighted to hear that you had a fantastic experience buying from us. We appreciate your compliments on our salesman Andrew, who was open and honest with you from the start. He is one of our best assets and we are glad he made you feel comfortable and informed throughout the process. We are also happy that you love your new Qashqai, which is a great choice for a reliable and versatile car. We hope you enjoy driving it for many years to come. It was a pleasure doing business with you and we look forward to seeing you again soon. Thank you for choosing HKO Vehicles Ltd and for giving us a solid five star rating. We value your trust and loyalty. Have a wonderful day! 😊


  • 5

    Thank you so, so much

    By Loren H on 11 July 2024 | Verified purchase

    Thank you so, so much, HKO Performance, for all of your hard work. It was a pleasure buying my Qashqai from you. Buying a car can sometimes be stressful, but you made everything so easy for me, and I really enjoyed the time I spent at your dealership .

    Reply from HKO Vehicles Ltd on 11/07/24

    Hello Loren, Thank you for such a wonderful review, we are so pleased you enjoying your experience with us here at HKO Vehicles and we made it an easy transition for you. Hope your enjoy many happy miles in the Qashqai 👍


  • 5

    Hard working dealer

    By Charlotte W on 11 July 2024 | Verified purchase

    I'm very happy with my Nissan Qashqai; it is a smashing car. Andy was a decent guy, and he did not come across pushy at anytime. What I liked most about Andy, though, was his happy-to-help attitude; nothing was too much trouble for him, and he really did bend over backwards to make sure it was a pleasant experience for me. Should I be generous and score HKO top marks? Why not? I think they certainly deserve it for all of their hard work.

    Reply from HKO Vehicles Ltd on 11/07/24

    Hello Charlotte, We’re absolutely chuffed that you’re enjoying your Nissan Qashqai and had a great experience with Andy here at HKO Vehicles. It’s brilliant to hear that his genuine, no-pressure style and can-do attitude made all the difference. We’re here to make car buying as smooth as possible. Big thanks for considering us worthy of top marks – that’s the kind of fuel that keeps us going! We’re grateful for your support and look forward to serving you again in the future.😊


  • 5

    Keep up the good work

    By Mr K on 11 July 2024 | Verified purchase

    I am absolutely made up with my recent Kia purchase from HKO Performance. The car had a few minor issues initially, but Andy, the representative at HKO Performance, was completely transparent about them. What impressed me the most was that these issues were promptly fixed before I collected the car. The honesty and integrity displayed by Andy truly enhanced my car-buying experience. The service provided was top-notch, and the team’s commitment to ensuring an outstanding level of customer care was evident. I am very happy with my car and the seamless service I received. I would highly recommend HKO Performance to anyone looking for a hassle-free and honest car-buying experience. Keep up the good work guys! 👍

    Reply from HKO Vehicles Ltd on 11/07/24

    Thank you for choosing HKO Performance for your recent Kia purchase. We’re thrilled to hear that you’re pleased with your new car. Andy’s transparency and commitment to resolving any initial issues promptly truly exemplify our dedication to exceptional customer care. Your recommendation means a lot to us, and we’ll continue striving to provide hassle-free and honest car-buying experiences. Enjoy your new car and if you need anything please do let us know. 😊


  • 5

    Simply the best

    By Joanne G on 11 July 2024 | Verified purchase

    As Tina Turner would say, the service from HKO Vehicles in Congleton was simply the best. From the moment I walked through the doors of the dealership, I was made to feel very welcome by Andy, their salesman. Andy's expertise really stood out, and he was able to answer all of my questions thoroughly and clearly. The communication between myself and Andy was second to none. He gave me all the information I needed to know about the car so that I could make an informative decision. My Nissan Qashqai has been perfect since making the purchase, and I have no complaints at all about anything. I did not score this company a 5 because I feel there is always room for improvement no matter what you do, but to be fair, they honestly could not have done anything else for me.

    Reply from HKO Vehicles Ltd on 11/07/24

    Wow, thank you Joanne. We’re delighted to hear that you had such a positive experience at HKO Vehicles in Congleton. It’s great to know that Andy was able to make you feel welcome and provide all the information and answers you needed. We’re committed to excellent communication and ensuring our customers can make informed decisions with ease. We appreciate your honest feedback and the high praise for our service. Your satisfaction with your Nissan Qashqai and the service you received is our top priority, and while we’re always striving for perfection, it’s wonderful to know we hit the mark with you. Thanks for choosing us, and if there’s ever anything more we can do for you, don’t hesitate to reach out. Happy motoring! 😊


  • 5

    No hard selling 🚫

    By Gulan V on 11 July 2024 | Verified purchase

    It was such a refreshing change to go to a dealership that did not use any of the hard sales tactics and gave me all the time I needed to decide what I wanted to do. I ended up buying my Nissan Qashqai from them because of their laid-back attitude, and I'm really happy with the choice I made. It is a lovely car, and it drives like a beast. 

    Reply from HKO Vehicles Ltd on 11/07/24

    Hi Gulan, We’re over the moon to hear that you found our no-pressure approach refreshing and that it helped you make the decision to purchase your Nissan Qashqai at your own pace. It’s awesome to know that you’re loving your new ride. We always strive to create a relaxed and comfortable environment for our customers, and your feedback is the cherry on top! Drive safe and Enjoy the journey in your lovely new car! 😊🚘